> ## Documentation Index
> Fetch the complete documentation index at: https://leadping.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Initiate a Leadping phone call

> Starts an outbound Leadping phone call for an authenticated user and returns the provider call identifiers, status, and routing details.



## OpenAPI

````yaml /openapi.json post /phone-call/initiate
openapi: 3.1.1
info:
  title: Leadping API
  description: >-
    Leadping API for lead intake, messaging, calling, automations, billing,
    organization settings, and compliant lead communication workflows.
  license:
    name: MIT
    url: https://opensource.org/licenses/MIT
  version: v1
servers:
  - url: https://api.leadping.ai
    description: Production
security: []
tags:
  - name: Analytics
  - name: Automations
  - name: Contact
  - name: Conversations
  - name: Feedback
  - name: Leads
  - name: LeadStatusChanges
  - name: LeadStatuses
  - name: Notifications
  - name: OutboundDelivery
  - name: Sources
  - name: Suppressions
  - name: Tags
  - name: Users
  - name: Calls
  - name: PhoneNumbers
  - name: Sms
  - name: Telephony
  - name: Organizations
  - name: UserDataExports
  - name: CallEvents
  - name: Events
  - name: SmsEvents
  - name: PaymentMethods
  - name: Transactions
  - name: Usage
  - name: Wallets
paths:
  /phone-call/initiate:
    post:
      tags:
        - Calls
      summary: Initiate a Leadping phone call
      description: >-
        Starts an outbound Leadping phone call for an authenticated user and
        returns the provider call identifiers, status, and routing details.
      operationId: Calls_InitiateCall
      requestBody:
        description: >-
          The call initiation request containing phone number and optional
          metadata.
        content:
          application/json:
            schema:
              allOf:
                - $ref: '#/components/schemas/InitiateCallRequest'
              description: >-
                Defines the fields clients can send when working with phone call
                initiation.
          application/*+json:
            schema:
              allOf:
                - $ref: '#/components/schemas/InitiateCallRequest'
              description: >-
                Defines the fields clients can send when working with phone call
                initiation.
        required: true
      responses:
        '200':
          description: Calls was successfully initiated.
          content:
            application/json:
              schema:
                allOf:
                  - $ref: '#/components/schemas/PhoneCallResponse'
                description: >-
                  Describes a Leadping phone call, including participants,
                  direction, provider state, timing, recording, and billing
                  details.
        '400':
          description: The request was invalid or malformed.
          content:
            application/json:
              schema:
                allOf:
                  - $ref: '#/components/schemas/ProblemDetails'
                description: >-
                  Standard problem-details response containing machine-readable
                  and human-readable information about an HTTP API error.
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                allOf:
                  - $ref: '#/components/schemas/ProblemDetails'
                description: >-
                  Standard problem-details response containing machine-readable
                  and human-readable information about an HTTP API error.
components:
  schemas:
    InitiateCallRequest:
      type: object
      properties:
        fromPhoneNumberId:
          type:
            - 'null'
            - string
          description: Sender phone number ID used for this outbound SMS or call.
        conversationId:
          type:
            - 'null'
            - string
          description: >-
            Conversation ID that links this phone call initiation request to the
            Leadping inbox thread.
        leadId:
          type: string
          description: Lead ID associated with the outbound call request.
        wasManuallyOverridden:
          type: boolean
          description: >-
            Indicates whether a user manually overrode Leadping's automatic
            number selection for this phone call initiation request.
        campaignId:
          type:
            - 'null'
            - string
          description: >-
            Messaging campaign identifier associated with this phone call
            initiation request.
        sourceId:
          type:
            - 'null'
            - string
          description: Lead source ID used for call attribution and sender selection.
        outboundIdempotencyKey:
          type:
            - 'null'
            - string
          description: Idempotency key used to prevent duplicate outbound delivery.
      description: >-
        Defines the fields clients can send when working with phone call
        initiation.
    PhoneCallResponse:
      type: object
      properties:
        status:
          allOf:
            - $ref: '#/components/schemas/PhoneCallStatus'
          description: Current lifecycle status for this phone call in the Leadping API.
        statusReason:
          type:
            - 'null'
            - string
          description: >-
            Human-readable reason explaining the current status of this phone
            call.
        direction:
          type:
            - 'null'
            - string
          description: >-
            Communication direction for this phone call, such as inbound or
            outbound.
        conversationId:
          type:
            - 'null'
            - string
          description: >-
            Conversation ID that links this phone call to the Leadping inbox
            thread.
        leadId:
          type:
            - 'null'
            - string
          description: Lead ID associated with the call conversation or outreach attempt.
        phoneNumber:
          type: string
          description: >-
            Phone number used by this phone call for calls, SMS, lookup, or
            routing.
        toPhoneNumber:
          type:
            - 'null'
            - string
          description: Recipient phone number used for this communication.
        fromPhoneNumberId:
          type:
            - 'null'
            - string
          description: Sender phone number ID used for this outbound SMS or call.
        fromPhoneNumber:
          type:
            - 'null'
            - string
          description: Sender phone number used for this communication.
        callerId:
          type:
            - 'null'
            - string
          description: Caller ID phone number presented during the outbound call.
        selectionReason:
          enum:
            - StickyConversation
            - LeadAssigned
            - CampaignOrSource
            - Preferred
            - LocalArea
            - HealthyPool
            - FallbackDefault
            - ManualOverride
          type:
            - 'null'
            - string
          description: Defines the supported Outgoing Number Selection Reason values.
        wasManuallyOverridden:
          type: boolean
          description: >-
            Indicates whether a user manually overrode Leadping's automatic
            number selection for this phone call.
        campaignId:
          type:
            - 'null'
            - string
          description: Messaging campaign identifier associated with this phone call.
        sourceId:
          type:
            - 'null'
            - string
          description: Lead source ID used for attribution and routing on this call.
        endedAt:
          type:
            - 'null'
            - string
          description: UTC timestamp when the call ended.
          format: date-time
        queuedAt:
          type:
            - 'null'
            - string
          description: UTC timestamp when Leadping queued this phone call for processing.
          format: date-time
        ringingAt:
          type:
            - 'null'
            - string
          description: UTC timestamp when the call started ringing.
          format: date-time
        answeredAt:
          type:
            - 'null'
            - string
          description: UTC timestamp when the call was answered.
          format: date-time
        durationSeconds:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
            - 'null'
            - integer
            - string
          description: Call duration in seconds.
          format: int32
        billingStatus:
          type:
            - 'null'
            - string
          description: Billing state for this communication, charge, or transaction.
        billableAmount:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
            - 'null'
            - number
            - string
          description: >-
            Monetary amount billed for this Leadping communication or
            transaction.
          format: double
        recordingUrl:
          type:
            - 'null'
            - string
          description: URL for the call recording, when the provider makes one available.
        id:
          type: string
          description: The unique identifier for the entity.
        createdAt:
          type: string
          description: The date and time when the entity was created.
          format: date-time
        modifiedAt:
          type:
            - 'null'
            - string
          description: The date and time when the entity was last modified, if applicable.
          format: date-time
      description: >-
        Describes a Leadping phone call, including participants, direction,
        provider state, timing, recording, and billing details.
    ProblemDetails:
      type: object
      properties:
        type:
          type:
            - 'null'
            - string
          description: URI reference that identifies the problem type.
        title:
          type:
            - 'null'
            - string
          description: Short, human-readable summary of the problem.
        status:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
            - 'null'
            - integer
            - string
          description: HTTP status code returned for the problem.
          format: int32
        detail:
          type:
            - 'null'
            - string
          description: >-
            Human-readable explanation specific to this occurrence of the
            problem.
        instance:
          type:
            - 'null'
            - string
          description: >-
            URI reference that identifies this specific occurrence of the
            problem.
      description: >-
        Standard problem-details response containing machine-readable and
        human-readable information about an HTTP API error.
    PhoneCallStatus:
      enum:
        - scheduled
        - queued
        - initiated
        - ringing
        - in_progress
        - active
        - completed
        - ended
        - busy
        - no_answer
        - failed
        - canceled
        - missed
        - transferred
        - voicemail
        - blocked_billing
        - blocked_phone_number_status
        - blocked_configuration
        - blocked_permission
        - configuration_required
      type: string
      description: Defines the supported Phone Call Status values.

````