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If you believe a Leadping account, credential, integration, source, lead record, message, call record, or connected system may be affected by a security issue, email security@leadping.ai. This page is for reporting concerns. It does not authorize security testing, scanning, probing, exploitation, disruption, or access to data, accounts, systems, integrations, carriers, providers, or third-party services you do not own.

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What to send

  • What you observed.
  • The affected business, account, source, integration, phone number, or credential, if safe to share.
  • The approximate date, time, and time zone.
  • The affected page, endpoint, workflow, or integration.
  • Screenshots, request IDs, timestamps, or log excerpts, if they do not expose another customer’s data or any secret.
  • Your contact information for follow-up questions.
Do not send passwords, full API keys, source keys, payment card data, private keys, or other secrets unless Leadping provides a secure way to receive them.

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Do not

  • Access, copy, modify, delete, export, or disclose data that does not belong to you.
  • Attempt to bypass authentication, authorization, billing, carrier, compliance, rate-limit, or abuse-prevention controls.
  • Run automated scans, probing, denial-of-service tests, stress tests, spam, credential stuffing, or password spraying.
  • Test third-party systems, carriers, providers, customer integrations, customer websites, or customer lead sources without separate authorization from the owner.
  • Social engineer, phish, or attack Leadping employees, customers, providers, vendors, or partners.
  • Publicly disclose details before Leadping has investigated.
If you encounter data or access outside your own account, stop and report it. Leadping may block, suspend, or investigate activity that appears harmful, abusive, unlawful, or unauthorized.

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What happens next

Leadping reviews security reports and may follow up for clarification. When needed, Leadping may mitigate the issue, rotate credentials, restrict access, notify affected parties, coordinate with providers, or take other steps to protect customers and the service. Leadping may withhold internal findings, infrastructure details, customer data, provider details, or remediation specifics when sharing them would create additional risk.
Last updated: June 26, 2026