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Leadping processes personal lead data, consent records, and conversations. We protect that information with layered technical and operational controls and document where responsibility remains with customers.

Security

Review data protection and the controls your team needs to configure.

Privacy

Understand what Leadping processes, why, and the choices available to individuals.

Data deletion

Request deletion and understand limited retention requirements.

Responsible disclosure

Report a suspected vulnerability safely.

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Security principles

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Data and privacy

Leadping processes lead details, TrustedForm certificates, messages, calls, configuration, and operational records to provide and protect the service. Leadping does not sell, rent, or share mobile numbers or SMS opt-in data for another party’s independent marketing. The Privacy Policy explains processing in detail, and Subprocessors identifies relevant service providers. Retention depends on the record and its purpose. Some data can be deleted on request; limited billing, security, consent, suppression, carrier, audit, or dispute records may need to remain. See Data Deletion.

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Shared responsibility

Leadping secures the platform and systems it controls. Customers remain responsible for:
  • users, roles, credentials, and recovery inboxes;
  • forms, publishers, CRMs, webhooks, endpoints, and connected systems;
  • data submitted to Leadping and copies exported from it;
  • source quality, consent, suppression, and recipient preferences; and
  • whether each outreach workflow is lawful and appropriate.
Leadping controls support traceability and safer operation; they do not replace legal review or guarantee carrier approval or delivery.

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Review Leadping for your organization

Start with the data you intend to submit and the systems that will receive it. A review of lead intake should include the original form and posting service; a review of automation should also include each configured destination. For a security questionnaire, describe the proposed data, workflow, and required evidence when contacting Leadping. This documentation does not establish a certification, audit report, data-residency commitment, or recovery-time guarantee that is not explicitly stated.

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